NDIS Code of Conduct
Workers and providers are expected to act with respect, integrity and competence, and to protect people from harm, abuse, neglect and exploitation.
Safe, respectful support starts before the first shift
AmizaCare checks service fit, worker suitability, risk information and consent before support starts. Safety is part of how support is matched, delivered and reviewed.
Incident management
Incidents and near misses should be reported, recorded, reviewed and used to improve safety. Serious matters may need external reporting.
Safeguarding
Support should protect dignity, privacy, choice, consent and the participant's right to raise concerns or change support arrangements.
Worker checks and training
Workers are required to have suitable checks and training where relevant to the role, participant needs and support setting.
- NDIS Worker Screening Check
- Working With Children Check where required
- Police Check where required
- First Aid/CPR where required
- NDIS Worker Orientation Module
- Participant-specific training for high intensity or higher-risk supports where needed
What we check before accepting support
Good support matching protects participants, workers and the wider support team.
Participant needs
Goals, daily routines, communication preferences, mobility, health needs, behaviour support and risk information.
Documentation
Support plans, health plans, medication information, behaviour support plans or other relevant documents where needed.
Worker fit
Skills, checks, training, availability, boundaries and whether the worker can safely deliver the requested support.
Consent and privacy
Who AmizaCare can speak with, what information can be shared and how the participant wants communication handled.
Have a safety concern?
Email support@amizacare.com or call 0451 829 411. In an emergency or immediate danger, call 000.